Visiting: 3nt Istanbul- 1nt Ankara-Salt Lake- 2nt Cappadocia- 1nt Pamukkale- Ephesus- Izmir- Flight- 1nt Istanbul
MANDATORY: ADD IN COMMENT TO THE SUPPLIER THE INTERNATIONAL ARRIVAL AND DEPARTURE FLIGHT INFORMATION.
If arrival/departure flight data is not sent within 15 days of the start of the circuit, airport/hotel/airport transfer services are not guaranteed.
IMPORTANT INFORMATION:
Arrival in Türkiye:
During the arrival transfer at Istanbul Airport (IST) our representative will be waiting for you at your exit at gate number 8 with a sign with “EURORIENTE TRAVEL” or your name. If you arrive at Istanbul Airport (SAW on the Asian side) our representative will be waiting for you at your exit crossing the pedestrian crossing between column 9 and column 10 with the sign “EURORIENTE TRAVEL”. During the arrival transfer, in case you are unable to meet our representative due to high traffic at the airport, delay in baggage collection or other problems, you must contact us at the 24/7 emergency number: +90 539 657 5098 WhatsApp/call, so that we can facilitate your meeting.
Airport/hotel/airport transfers are provided by local staff and are therefore not guaranteed in English (arrival and departure transfers or transfers for flights included in your tour). For any problems or needs, please contact your English-speaking assistant or the emergency number. The team will be happy to assist you.
Contacts and tour information:
The day before your arrival in Istanbul, a local representative will contact you via WhatsApp to give you details about your arrival and schedule a meeting in the hotel lobby, where you will be informed of general travel recommendations, confirmed times for visits, the name of your guide(s) and any questions or concerns. The assistant will send you the information about schedules and order of visits via WhatsApp. If you do not receive any communication, please contact us via the emergency number.
Important notes:
If the arrival/departure flight details are not sent within 15 days of the start of the tour, the airport/hotel/airport transfer services will not be guaranteed.
The order of the itinerary may be changed, without prior notice, for climatic or operational reasons, always maintaining the same content of the program, including changes in the order of visits for operational reasons, location of hotels, opening and closing times of monuments or cultural sites.
The departure of the tour to Ankara is always on Mondays and Thursdays, the order of the nights in Istanbul may be changed by having them pre/or post tour depending on the day of your arrival in Istanbul.
The internal air sections included in our tours have a luggage limit of 15 kg/person (the cost derived from excess luggage must be assumed directly by the clients at the time of checking in with the airline). If necessary, the passenger may leave luggage at the hotel on the circuit as long as they return to the same hotel (variable cost depending on the hotel assumed by the passenger). Please check with the assistant your return hotel.
The final hotels (of those indicated) will be informed about 10 days before departure. Euroriente Travel will not accept change of hotel once the passenger/s are at their destination.
If you need help with your room, contact the hotel reception so that they can resolve the problem as soon as possible. If necessary, contact your assistant at the destination. As a general rule, the third bed in triple rooms will not be the same size and comfort.
For group departures on the tour that are before the opening hours of the restaurant at your hotel, breakfast will be a takeaway in a breakfast box.
If you want to book optional excursions to complete your trip with the best experiences, your assistant will inform you and you can purchase them through them.
The hiring of optional activities outside of Euroriente Travel is not permitted on our tours, resulting in the loss of services already contracted.
Due to the high population density and traffic in the city of Istanbul, delays in airport transfers and pick-ups for tours may occur. We ask for your understanding and patience. In case of need or urgency, contact your assistant and/or 24/7 emergencies: +90 539 657 5098 WhatsApp/call.
Euroriente Travel will not be responsible for any objects or material goods lost or forgotten by the passenger during the tour, nor will it be responsible in the event of deterioration or damage to objects or material goods.
The services provided by Euroriente Travel are land-based (including, if the tour indicates it, the air/Ferry/cruise section operated by the corresponding scheduled line companies). They begin at the moment the client receives the first scheduled service from our company (always after border and customs formalities) and end at the moment the client receives the last scheduled service (transfer, breakfast or whatever is applicable according to the package purchased). Euroriente Travel is not responsible for the consequences or circumstances arising from services not provided by our company (air problems, damage or loss of luggage on flights, problems at customs/border or documentation).
Instructions:
You must arrive at the lobby punctually at the time confirmed by the assistant for the departure of the tour, and be alert to be able to meet your guide. If you do not meet your guide, please urgently contact your assistant or emergency number. You are on a tour accompanied by a Spanish-speaking guide, the guide will be with the group during the tour and will be your main point of contact. When you are in Istanbul, you may have different guides depending on the day of the visit. Once we leave Istanbul for Ankara (inland circuit), you will have the same guide for the rest of the trip.
For pick-ups on the mornings of visits in Istanbul, our team of guides/assistants are Spanish and English speaking, they are organized and distributed according to the location of the hotels, so you will be picked up by one of them and taken to the meeting point in the historical area, where your Spanish-speaking guide will meet you and the rest of the entire group to begin the visits. In this way we minimize the travel time from your hotel to the starting point of the activity.
NOTICE OF PRIVACY
Miguel Angel Erik Medina Soria, better known as La Ruta Viajera, with address at AV BENITO JUAREZ 1001 INT 401 street, SAN FRANCISCO COAXUSCO neighborhood, METEPEC city, METEPEC municipality or delegation, c.p. 52158, in the entity of Mexico, country Mexico, and internet portal contacto@larutaviajera.com, is responsible for the use and protection of his personal data, and in this regard we inform you of the following:
For what purposes will we use your personal data?
We will use the personal data that we collect from you for the following purposes that are necessary for the service you request:
Additionally, we will use your personal information for the following secondary purposes that are not necessary for the requested service, but that allow and facilitate us to provide you with better service:
Provide intermediaries with information to provide the contracted services
To be able to collect the contracted services
Confirm the identity of the contracting party
Marketing or advertising
commercial prospecting
In case you do not want your personal data to be used for these secondary purposes, please indicate so below:
I do not consent to my personal data being used for the following purposes:
[ ] Provide intermediaries with information to provide the contracted services
[ ] Being able to collect the contracted services
[ ] Confirm the identity of the contracting party
[ ] Marketing or advertising
[ ] Commercial prospecting
The refusal to use your personal data for these purposes may not be a reason for us to deny you the services and products you request or contract with us.
What personal data will we use for these purposes?
To carry out the purposes described in this privacy notice, we will use the following personal data:
Name
Birthdate
Nationality
Home
Personal phone
Cell phone
Age
Identification data
Contact information
migration data
With whom do we share your personal information and for what purposes?
We inform you that your personal data is shared inside and outside the country with the following people, companies, organizations or authorities other than us, for the following purposes:
Recipient of personal data Purpose Requires consent
Tour Operator Companies To be able to provide the services contracted by the owner of the data. No
Travel Agents To be able to provide the services contracted by the owner of the data. No
Tourist Receptors To be able to provide the services contracted by the owner of the data. No
Any provider necessary to provide the contracted services To be able to provide the services contracted by the owner of the data. No
How can you access, rectify or cancel your personal data, or oppose its use?
You have the right to know what personal data we have about you, what we use them for and the conditions of use that we give them (Access). Likewise, it is your right to request the correction of your personal information in case it is outdated, inaccurate or incomplete (Rectification); that we remove it from our records or databases when you consider that it is not being used properly (Cancellation); as well as oppose the use of your personal data for specific purposes (Opposition). These rights are known as ARCO rights.
To exercise any of the ARCO rights, you must submit the respective request through the following means:
miguel.medina@larutaviajera.com
To know the procedure and requirements for the exercise of ARCO rights, we make the following means available to you:
www.larutaviajera.com
The contact details of the person or department of personal data, which is in charge of processing ARCO rights requests, are the following:
a) Name of the person or department of personal data: Miguel Angel Erik Medina Soria
b) Address: AV BENITO JUAREZ street 1001 Int 401, SAN FRANCISCO COAXUSCO neighborhood, METEPEC city, METEPEC municipality or delegation, c.p. 52158, in the entity of Mexico, country Mexico
c) Email: miguel.medina@larutaviajera.com
d) Telephone number: 7224776240
You can revoke your consent for the use of your personal data
You can revoke the consent that, where appropriate, you have given us for the processing of your personal data. However, it is important that you take into account that not in all cases we will be able to attend to your request or terminate the use immediately, since it is possible that due to some legal obligation we need to continue processing your personal data. Likewise, you must consider that for certain purposes, the revocation of your consent will imply that we cannot continue to provide the service you requested, or the conclusion of your relationship with us.
To revoke your consent, you must submit your request through the following means:
miguel.medina@larutaviajera.com
To know the procedure and requirements for the revocation of consent, we make the following means available to you:
miguel.medina@larutaviajera.com
How can you limit the use or disclosure of your personal information?
In order for you to limit the use and disclosure of your personal information, we offer you the following means:
contact@larutaviajera.com
Likewise, you may register for the following registries, in case you do not wish to obtain publicity from us:
Public Registry to Avoid Advertising, for more information see the PROFECO website
The use of tracking technologies on our website
We inform you that on our website we use cookies, web beacons or other technologies, through which it is possible to monitor your behavior as an internet user, as well as provide you with a better service and experience when browsing our page. The personal data we collect through these technologies will be used for the following purposes:
identify tastes, preferences and be able to offer the best option to the user
The personal data we obtain from these tracking technologies are the following:
Session identifiers, usernames, and passwords
User preferred language
Region in which the user is located
User's browser type
User operating system type
Date and time of the start and end of a user session
Web pages visited by a user
Searches made by a user
Advertising reviewed by a user
Lists and consumption habits on shopping pages
Likewise, we inform you that your personal information will be shared with the following people, companies, organizations or authorities other than us, for the following purposes:
Recipient of personal data Purpose
Tour Operators Provide contracted services
BedBanks Provide contracted services
Hotels Provide contracted services
Carriers Provide contracted services
Airlines Provide contracted services
Tourist Service Providers Grant the contracted services
How can you find out about changes to this privacy notice?
This privacy notice may undergo modifications, changes or updates derived from new legal requirements; our own needs for the products or services we offer; of our privacy practices; Changes in our business model, or other causes.
We promise to keep you informed about the changes that this privacy notice may undergo, through: www.larutaviajera.com.
The procedure through which notifications about changes or updates to this privacy notice will be carried out is as follows:
www.larutaviajera.com
Last update: 08/22/2023